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Hi Jonathan. Have you tried using more than one master disc? What error message (if any) appears when you try to copy the discs? Thanks, [edited]
Customer - 2007-12-03 18:16:04
hi there
it says "error! bad master"
tried using lots of different master discs, doesnt like any
thanx
David - 2007-12-04 10:09:10
Hi Jonathan,
I will authorise the return of the duplicator. Please fill out the RMA form that follows. Kind Regards, [edited]
David - 2008-01-11 15:51:59
Hi jonathan,
I've just checked order 0213, that particular order was for a Primera Bravo 2 publisher, not a 7 tower copier. Can you please confirm the invoice number for your tower duplicator. Kind Regards, [edited]
Jen Holden - 2008-02-06 18:33:35
Hi Jonathan
Just confirming that your unit has had all 8 drives replaced, and has tested fine on the bench. It has been sent out tonight as discussed on the phone.
Please note this ticket will now be closed - if you need anything else please open a new ticket or email [edited].
Kind regards,
[edited]
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