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CD/DVD Duplicator fault

The CD/DVD Duplicator powers on ok, but none of the front panel buttons work and the display shows only a row of \"blocks\". The CD/DVD trays all open and close normally using the eject buttons. We have checked all obvious connectors and have powered off/on etc but the problem persists.

Rating:54% (1209 Votes) vote: + -
David - 2008-06-27 14:00:30

Hi Louise,
I was just looking through the support tickets and noticed your has not been answered! I do apologise for that. Are you still experiencing the same problem with the duplicator?
I will send you an RMA request form after this message, please complete it and I can authorise your unit for return. Apologies once again its taken so long to reply!
Kind Regards,
David

David - 2008-06-27 14:01:39

RMA REQ SENT

All StorDigital products can be purchased online at www.cd-writer.com. CD-writer.com Ltd is a UK based company offering a huge selection of CD and DVD production systems, including DVD CD Printers, DVD Copiers, DVD CD duplicators, DVD and CD publishers, blank DVDs, recordable CDs, lightscribe and accessories.





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