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Hi Keith,
Thanks for opening a new ticket. I'm now going to send you an RMA request form, please fill out as many details as you can and send it back. Kind regards, [edited]
David - 2008-02-18 14:00:51
RMA REQ SENT
David - 2008-02-18 17:53:39
AUTHORISATION SENT
Jen Holden - 2008-03-08 14:28:03
Hi Keith
Your three units have been returned from the manufacturer. Please can you confirm the address for us to send them back to?
Kind regards,
[edited]
Jen Holden - 2008-03-11 18:26:45
Hi Keith
Just confirming the units have been sent tonight for delivery to you tomorrow.
Please also note their technical dept suggested this: "the use of an external TBC if the customer is recording time lapse footage to disc with these units".
Please note this ticket will now be closed, if you need anything else please email [edited], or open a new support ticket, thanks.
Kind regards,
[edited]
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