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Hi Eduardo.
Your unit was recieved and will be examined soon. Once we have an update for you I'll let you know the outcome.
Kind Regards,
David
Customer - 2010-10-19 14:18:07
Have you got any update on this?
as we need this asap on our church for production purposes
Regards
Eduardo
[edited]
David - 2010-10-19 14:26:43
Hi Eduardo, the unit is on the bench, I've just made some changes to the configuration and am about to perform a test. I will know soon if the repair has been successful, and will let you know as soon as I can.
Kind Regards,
David
David - 2010-10-19 15:51:26
Hi Eduardo,
I've managed to repair your printer for you. All is working fine now. The printer needed re-calibrating, so you only need to pay for labour as no additional parts were necessary.
I shall raise a quote for you and send it to your E-mail address, you can pay on collection. Kind Regards,
David
Jen Holden - 2010-10-20 17:54:36
Hi Eduardo
Just confirming that we will close this ticket since you collected the unit today, thanks.
Kind regards,
Jen Holden
All StorDigital products can be purchased online at www.cd-writer.com. CD-writer.com Ltd is a UK based company offering a huge selection of CD and DVD production systems, including DVD CD Printers, DVD Copiers, DVD CD duplicators, DVD and CD publishers, blank DVDs, recordable CDs, lightscribe and accessories.