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DVD-688 DVD/CD Copierx10

After talking to your support team last Friday, I have been asked to log a support call on our unit. It intermittently completely locks up when copying from both HD partition or from oroginal CD. The display timer simply stops changing and all the disks have to be ejected. The unit then has to be switched off and back on before it can be used again.

Rating:49% (1618 Votes) vote: + -

Nic - 2006-06-06 10:11:54

After speaking to Martin we have decided to support your request for a new controller - the following email will have your returns number. Please ensure you remove the controller carefully (since if if proves to be not faulty it will be resold) - pack it securely and send to the following returns address and number. Once we get it back your new controller will be despatched - you might want to take aphoto of any cable configuration you need to replace. Kind regards.

Nic - 2006-06-09 16:57:53

Hi Adam
Just confirming we are sending out a new DVD688 controller for delivery to you on monday. Kind regards,

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DVD-688 DVD/CD Copierx10

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