For support on any of our products please refer to the below postings or search for your item using our online search. If you are unable to find what you are looking for please contact us for friendly advice and solutions.
Hi John, THe returns form will follow this ticket. Please complete it and I'll give you a returns number.
Kind Regards,
David
Callum - 2010-12-02 16:00:29
Hi John, after diagnosing your three units we have found that you will need a total of 4 x new writer drives, 3 x fans and 1 x new controller. The drives are priced at £30 + VAT per unit (with 3 month warranty), fans are priced at £6 + VAT per unit and the controller is £90 + VAT. Labour will be 1 hour which is £60 + VAT. Please let me know if you would like to go through with the repair. Kind Regards, Callum
Jen Holden - 2011-01-19 10:35:28
Hi John
We have received payment for your repair thanks.
Please can you provide a contact telephone number as we don't seem to have one in our system, thanks.
All being well your units will ship out today for delivery tomorrow, but I will confirm later on if they do.
Kind regards,
Jen Holden
Jen Holden - 2011-01-20 18:14:30
Hi John
Just confirming that we have sent the three units back to you for delivery tomorrow.
Please note this ticket will now be closed, thanks.
Kind regards,
Jen Holden
All StorDigital products can be purchased online at www.cd-writer.com. CD-writer.com Ltd is a UK based company offering a huge selection of CD and DVD production systems, including DVD CD Printers, DVD Copiers, DVD CD duplicators, DVD and CD publishers, blank DVDs, recordable CDs, lightscribe and accessories.
