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Faulty Duplicator

I have just received a DVD Duplicator (model SD1DVDPREM) and after putting in the second disc to copy it cut out and would not come on again. I have phoned the company and they said that I should send this message and yu would arrange for this item to be picked up and send a replacement. Would you please contact me as soon as possible to let me know when it will be replaced. My number is [edited]. Thanks you. M Filmer

Rating:47% (1334 Votes) vote: + -

Jen Holden - 2008-08-01 10:27:41

Hi
As per my conversation with Mr Filmer just now - we will get the unit collected today and will have a new unit sent out next week. I do apologise for the inconvenience.
Kind regards,
Jen Holden

Jen Holden - 2008-08-05 18:11:31

Hi
Just confirming we have sent out a new unit today for delivery to you tomorrow.
Please note this ticket will now be closed.
Kind regards,
Jen Holden

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