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Faulty DVD Duplicator

Spoken to Dave in chatroom followed by Derick by phone. Unit locks out on 100% when doing a Compare - only repowering fixes it. The unit may need to go back to you (out of warranty repair). Most pressing issue would be need of loan unit as we use the tower all the time. Many Thanks, Steve

Rating:49% (1159 Votes) vote: + -

David - 2008-06-11 12:19:56

Hi Steve,
I will send you an RMA request form now. Please compelte it and I'll authorise the unit for return. To make enquiries about hiring a duplicator, you can e-mail sales@cd-writer.com. We aim to get a unit repaired within 7-10 working days (depending on the repair queue) so hopefully you won't be without the unit for too long.
Kind Regards,
David

David - 2008-06-11 12:20:09

RMA REQ SENT

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Faulty DVD Duplicator

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