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Hi Karl - OK I understand that you guys spoke to ANDY re this last week - they had developed a rotate problem on the 9000 unit, where the machine would not turn to load a prn file.
He turned off the unit under my request and found it very hard to rotate the picker arm, I advised that it was most likely to need a depot repair as they could not use it, So to get it repaired all they needed to do is put it back in the box, call CD-Writer say you have spoken to me and arrange shipping for the unit to be repaired.
All StorDigital products can be purchased online at www.cd-writer.com. CD-writer.com Ltd is a UK based company offering a huge selection of CD and DVD production systems, including DVD CD Printers, DVD Copiers, DVD CD duplicators, DVD and CD publishers, blank DVDs, recordable CDs, lightscribe and accessories.