Robocopier SD1000
Our Robocopier machine keeps stopping mid-flow when duplicating discs. I think it could be something to do with the suction pads as it is failing to drop discs when it is supposed to and this is what is causing it to fail. I've noticed it do it at two different points with a different error message for each:
1. Sometimes it doesn't drop a disc into the burner tray when it should, in which case it just stops and the error message reads 'Disc misloaded in output bin 1 (c1) Resume?' (or whichever bin it failed on)
2. Sometimes it fails to drop a disc onto the output hopper in which case it stops also and the error message is 'Unknown Error: 192. Please Restart.'
It isn't anything to do with using new dics as this isn't the case. We are a video production company though and the Robocopier gets a lot of use duplicating various discs. Can you please suggest anything else? We are at a bit of a loss without it!
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