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Hi Mark,
Please complete the RMA form following this message. I can then authorise your unit for return & repair. Kind Regards,
[edited]
David - 2008-07-01 13:53:34
RMA REQ SENT
Jen Holden - 2008-07-02 11:40:14
Hi
As discussed, I have now issued your RMA number over the phone - N5604-3133. Please send back well packed for transit and we will try to get it back out to you ASAP (with the inks from previous order).
Kind regards,
[edited]
Jen Holden - 2008-07-11 17:14:59
Hi Mark
Just confirming my call with Paul earlier, we have shipped your unit (and old order for inks) out tonight for delivery on monday.
Please note this ticket will now be closed, thanks.
Kind regards,
[edited]
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