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damaged duplicator

We have recently received back the duplicator that you repaired for us. It has however been damaged in transit.

Rating:48% (2091 Votes) vote: + -
Nic - 2005-09-14 17:41:59

Dear Shaheen

I am sorry that the duplicator has been damaged in transit - this is the reason we ask people to ensure they have the original packaging. Please arrange for return of the unit under the following RMA request. We will also need to charge you for some replacement packaging to prevent a repeat of the damage. Kind regards.

Nic - 2005-09-21 11:48:25

Received unit back at Greenwich 21.9.05

Nic - 2005-09-28 18:51:16

Shaheen - your unit is now fixed and will be shipped for friday delivery. We now consider the unit to be outside of the warranty. Regards.

All StorDigital products can be purchased online at www.cd-writer.com. CD-writer.com Ltd is a UK based company offering a huge selection of CD and DVD production systems, including DVD CD Printers, DVD Copiers, DVD CD duplicators, DVD and CD publishers, blank DVDs, recordable CDs, lightscribe and accessories.





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