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Faulty case fan

I have just spoken to one of your colleagues who has advised me to log a ticket. We have a fan that is making a loud running noise, which I have tried to resolve by using an air duster, and also a small application of WD40. However, the problem still persists, so I have unplugged it so its now running from the one fan. Please could you possibly send us a replacement fan, so we can bring it back to 2 working fans.

Rating:50% (1252 Votes) vote: + -

David - 2008-02-26 14:14:14

Hi Scott,
Which machine do you have?? If you could provide your original order number, and serial number of the unit it will ensure we can find the correct fan to send you.
Kind Regards,
[edited]

Customer - 2008-02-29 10:17:51

Premium 7 DVD CD Duplicator

Sorry, I only have the original invoice number PO 70719 and another ticket previously opened for this tower 2860.

Serial Number is 004114

thanks

Scott

David - 2008-02-29 10:33:15

Ok, thanks Scott.
I'll send you the RMA form now. Please send the fan back to us once you recieve authorisation, we'll give it a quick test and send you a replacement. Kind Regards,
[edited]

David - 2008-02-29 10:33:27

RMA REQ SENT

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Faulty case fan

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