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Elena - this sounds like a controller failure - either you can send back the whole unit or just controller. Please wait for authorisation.
Customer - 2006-06-06 08:42:21
Can you please give me an update on the problem. Thank you.
Nic - 2006-06-06 13:58:27
Elena - you duper is on the bench and has had new firmware installed - but will be tested over the next 24hrs - It is working OK but USB left to check, Kind regards.
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