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top > I have a technical problem with my product

ticket no 3105

I have not been contacted regarding the support request I submitted on 1 May. Please contact me urgently as my DVD Duplicator has failed and I have no mass duplication facilities which is severely impacting my organisation's business. Tel: [edited] or email as above. I do not have the invoice number to hand. The device was purchased through the DCSA Catalogue. Thanks.

Rating:47% (1451 Votes) vote: + -

David - 2008-05-08 09:59:39

Hi Scott,
Apologies you have not yet received a reply to your query. I will forward your enquiry to our duplicator technicians.
Most correspondence will be done through this ticket, but if you wish to do so you may call 0208 293 0777 and speak with a technician. Hopefully we can get this problem resolved for you as soon as possible. Kind Regards,
David

David - 2008-05-08 10:03:25

Hi Scott,
I checked your other ticket and see you have already corresponded with Derick. I will send you an RMA request through your original ticket (3105) and close this one.
Kind Regards,
David

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ticket no 3105

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