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We have a 3 tower stordigital machine (22 drives), the main machine is fine but the others have stopped copying S/N are 006775 -006776 -006777 any ideas? What other info would help you?
Hi Tim, could you please let me know the current firmware version of the machine (this will be displayed in the top right hand corner of the screen and will look something like 1.23) also, could you please give more information regarding the fault i.e. does the machine power up? Kind Regards, Callum
Customer - 2010-10-15 12:13:13
All three machines boot up, Master says 'copy' other two have 'Target Mode' when you either copy from disk or HDD then only disks in master bay work others do nothing.
Version: 2033N 1.76V
DerickH - 2010-10-15 13:34:02
Hi Tim, In the first instance, with all copiers connected and booted-up, please go to the Link Select menu option and try re-scanning the links. If still no joy, then accessing the Advanced Menu and selecting Load Default on both of the 'slave' copiers (press and hold ESC until you hear a 'beep')will be the next thing you can try. Hopefully, this will get your copiers talking to each other again. Kind regards, Derick
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